Conseiller service après-vente [m/f/d]

No.: VN2058
Esch-sur-Alzette
Martin Losch S.à r.l.

To strengthen our existing team at Garage Martin Losch in Esch-sur-Alzette, we are looking for a committed:

Service Advisor [m/f/d]

Your responsibilities

  • You will oversee vehicle intake, including customer consultations
  • You will be responsible for taking and creating work orders
  • You will prepare cost estimates
  • You will prepare and explain invoices
  • You will track parts orders
  • You will be responsible for quality control and preparing vehicles for handover
  • You will process warranty claims and goodwill gestures
  • You will actively sell services and genuine accessories
  • You will offer mobility solutions
  • You will schedule vehicle arrivals and departures

Your profile

  • You have successfully completed a commercial or technical apprenticeship, preferably at a car dealership
  • You have a strong passion for cars and the wider topic of mobility, both today and in the future
  • You have at least 1–3 years’ professional experience in a similar role
  • You work independently, are organised and goal-oriented
  • You have an above-average focus on quality and customer service
  • You possess strong teamwork and communication skills
  • You have a very good command of French and German; knowledge of English and Luxembourgish would be an advantage

What we offer

  • A permanent contract 
  • Salary commensurate with qualifications 
  • A promising, exciting and attractive role in an intercultural environment 
  • Access to attractive staff leasing schemes and further discounts on our product range 
  • Excellent training and development opportunities 
  • Job security 
  • Great staff events
Required languages:
  • DE
  • FR
  • LUX
Work experience: 2-4 years
Job Categories: Workshop & Service
Type of contract: PERMANENT CONTRACT (CDI)