Service Advisor [m/f/d]

No.: VN2150
Esch-sur-Alzette
Martin Losch S.à r.l.
To strengthen our existing team at Garage Martin Losch in Esch-sur-Alzette, we are looking for a:

Service Advisor [m/f/d]

Your Tasks
  • You manage vehicle reception, including joint reception with the customer (dialogue reception)
  • You handle order intake and create service orders
  • You prepare cost estimates
  • You create and explain invoices to customers
  • You follow up on parts orders
  • You are responsible for quality control and preparing vehicles for return to customers
  • You prepare warranty and goodwill cases
  • You actively sell service products and genuine accessories
  • You offer suitable mobility solutions
  • You plan and coordinate vehicle arrivals and departures

Your Profile
  • You have completed training in the automotive sector or hold a commercial/administrative qualification
  • You bring at least 2 years of relevant experience in a similar position – ideally in a car dealership
  • You work independently, in an organized manner, and with a strong results orientation
  • You demonstrate an above-average commitment to quality and customer satisfaction
  • You possess strong teamwork and communication skills
  • You have very good command of French and German; knowledge of English and Luxembourgish is considered an asset
What we offer
  • A permanent employment contract
  • Salary based on qualifications
  • A promising, exciting and attractive workplace in an intercultural environment
  • Access to attractive employee leasing offers and further discounts on the product range
  • Excellent training and further education opportunities
  • A secure workplace
  • Great employee events

 
Required languages:
  • FR
Work experience: 2-4 years
Type of contract: PERMANENT CONTRACT (CDI)