Service Assistant [m/f/d]

No.: VN2092
Bech-Kleinmacher
Garage Losch Bech-Kleinmacher S.à r.l.

To strengthen our existing team at Garage Losch Bech-Kleinmacher, we are looking for a committed:

 

Service Assistant [m/f/d]

 

Your responsibilities

  • You will work closely with the service advisers in all areas relating to service
  • You will be a knowledgeable point of contact for our visitors and customers
  • You will greet and welcome our visitors and customers in a personal and professional manner
  • You will ascertain customers’ requirements with the aim of identifying their specific needs and offering appropriate support and assistance
  • You will accompany our customers to the service adviser
  • You will coordinate replacement transport in the event of a service appointment
  • You will ensure customer service at the service reception desk and support the service advisers in all matters
  • You are responsible for setting up and maintaining the customer database as part of address management
  • You share responsibility for fostering collaboration between service advisers and sales staff and for personally referring customers

Your profile

  • You work independently, in an organised and goal-oriented manner
  • You have a clear customer focus and an exceptional service-oriented mindset
  • You have strong teamwork and communication skills
  • You have a keen passion for cars and the wider topic of mobility, both today and tomorrow
  • You have a very good command of German, Luxembourgish and French; knowledge of English is an advantage

What we offer

 

  • Salary commensurate with qualifications 
  • A promising, exciting and attractive role in an intercultural environment 
  • Access to attractive staff leasing schemes and further discounts on our product range 
  • Excellent training and development opportunities 
  • Job security 
  • Great staff events 
Required languages:
  • DE
  • FR
  • LUX
Work experience: 0-1 year
Job Categories: Workshop & Service
Type of contract: PERMANENT CONTRACT (CDI)