Service Assistant [m/f/d]
No.: VN2092
Bech-Kleinmacher
Garage Losch Bech-Kleinmacher S.à r.l.
To strengthen our existing team at Garage Losch Bech-Kleinmacher, we are looking for a committed:
Service Assistant [m/f/d]
Your responsibilities
- You will work closely with the service advisers in all areas relating to service
- You will be a knowledgeable point of contact for our visitors and customers
- You will greet and welcome our visitors and customers in a personal and professional manner
- You will ascertain customers’ requirements with the aim of identifying their specific needs and offering appropriate support and assistance
- You will accompany our customers to the service adviser
- You will coordinate replacement transport in the event of a service appointment
- You will ensure customer service at the service reception desk and support the service advisers in all matters
- You are responsible for setting up and maintaining the customer database as part of address management
- You share responsibility for fostering collaboration between service advisers and sales staff and for personally referring customers
Your profile
- You work independently, in an organised and goal-oriented manner
- You have a clear customer focus and an exceptional service-oriented mindset
- You have strong teamwork and communication skills
- You have a keen passion for cars and the wider topic of mobility, both today and tomorrow
- You have a very good command of German, Luxembourgish and French; knowledge of English is an advantage
What we offer
- Salary commensurate with qualifications
- A promising, exciting and attractive role in an intercultural environment
- Access to attractive staff leasing schemes and further discounts on our product range
- Excellent training and development opportunities
- Job security
- Great staff events