To strengthen our existing team at Garage Losch Bech-Kleinmacher, we are looking for a:

Warranty and Invoicing Clerk [m/f/d]

Your responsibilities

• You will process warranty and goodwill claims for all the brands listed independently and on time
• You will ensure that all manufacturer specifications and guidelines are adhered to
• You will check and compile all necessary documentation (work orders, photos, fault descriptions, diagnoses, etc.)
• You will liaise with manufacturers, service technicians and the workshop and service team
• You will monitor cost approvals and handle queries from manufacturers
• You will regularly check open cases and maintain the warranty databases
• You will support the service team with other technical and administrative tasks
• You will contribute to the optimisation of warranty processes within the company

Your profile

• You have completed technical or commercial training in the automotive sector (e.g. automotive sales assistant, automotive mechatronics technician, service advisor or equivalent)
• You are confident in using DMS systems and manufacturer portals
• Ideally, you have already gained professional experience in the warranty or after-sales sector
• You have knowledge of manufacturer guidelines – this is an advantage
• You work in a structured and meticulous manner
• You impress with strong communication skills and a keen sense of responsibility
• You are a team player and stand out for your strong service orientation

What we offer

• A permanent contract
• Salary commensurate with qualifications
• A promising, exciting and attractive role in a multicultural environment
• Access to attractive employee leasing offers and further discounts on our product range
• Excellent training and development opportunities
• Job security
• Great staff events